NIAM PARTNERS LLC
Dedicated Hotel Management Excellence
NIAM PARTNERS LLC, operating under Hotel Clair, dedicated to providing comprehensive OTA reconciliation services tailored to your business needs. Our team of experts ensures accuracy and efficiency in managing online travel agency transactions, helping you streamline operations and improve service delivery.
Our Expertise
NIAM PARTNERS LLC delivers dedicated hotel management excellence through a hands-on, results-driven approach. Our experienced team works alongside hotel operators to implement best-in-class processes, ensure consistent service quality, and drive measurable performance improvements. From day-to-day operations to strategic reporting, NIAM PARTNERS LLC is committed to making every property it serves a benchmark for operational efficiency and guest satisfaction.
Comprehensive Solutions
We offer a complete suite of services designed to address every aspect of hotel management and revenue optimization.
OTA Virtual Card Identification
Every virtual card is automatically checked 30 days after guest checkout to ensure 100% accuracy. Our system identifies, verifies, re-issues and charges all virtual cards with a balance, either directly in your PMS or by providing a detailed list for your staff to charge.
Commissions Reconciliation Service
Reservations reconciled 72 hours after guest checkout to catch and correct errors fast. Every reservation, payment, and commission line item is verified against guest stay records. We dispute directly with the OTA — no work required from hotel staff.
No Show and Cancellation Fee Service
Our system automatically identifies all eligible no-show and cancellation fees daily. We deliver detailed reports with AI-powered summaries and charging suggestions, giving you 100% visibility into cancel and no show fees with no guessing.
Operations Management
Comprehensive day-to-day operations oversight ensuring every department runs smoothly, efficiently, and to the highest hospitality standards.
Service Quality Assurance
Systematic quality audits and staff performance reviews that maintain consistent service delivery and identify areas for continuous improvement.
Performance Reporting
Detailed, transparent reporting on key operational and financial metrics, giving hotel operators full visibility into their property's performance at all times.
Ready to Partner with NIAM PARTNERS LLC?
Contact us today to learn how we can help elevate your property's performance and profitability.