EXCEL PARTNERS HOTEL
Comprehensive OTA Reconciliation Services
EXCEL PARTNERS HOTEL, operating under Hotel Clair, dedicated to providing comprehensive OTA reconciliation services tailored to your business needs. Our team of experts ensures accuracy and efficiency in managing online travel agency transactions, helping you maximize revenue while minimizing efforts.
Our Expertise
With years of experience in the hospitality industry, EXCEL PARTNERS HOTEL has established itself as a leader in OTA reconciliation and hotel management services. Our comprehensive approach ensures that every aspect of your online travel agency transactions is handled with precision and care. We understand the complexities of modern hotel operations and provide solutions that not only address current challenges but also position your property for future success.
Comprehensive Solutions
We offer a complete suite of services designed to address every aspect of hotel management and revenue optimization.
OTA Virtual Card Identification
Every virtual card is automatically checked 30 days after guest checkout to ensure 100% accuracy. Our system identifies, verifies, re-issues and charges all virtual cards with a balance, either directly in your PMS or by providing a detailed list for your staff to charge.
Commissions Reconciliation Service
Reservations reconciled 72 hours after guest checkout to catch and correct errors fast. Every reservation, payment, and commission line item is verified against guest stay records. We dispute directly with the OTA – no work required from hotel staff.
No Show and Cancellation Fee Service
Our system automatically identifies all eligible no-show and cancellation fees daily. We deliver detailed reports with AI-powered summaries and charging suggestions, giving you 100% visibility into cancel and no show fees with no guessing and no profit leaks.
Full Operations Management
Complete oversight of all hotel operations from front desk to back office, ensuring seamless daily operations and exceptional guest experiences.
Revenue Optimization
Strategic pricing and channel management designed to maximize your property's profitability while maintaining competitive positioning in the market.
Staff Training Programs
Comprehensive training programs designed to elevate service standards and ensure your team delivers exceptional hospitality experiences consistently.
Ready to Partner with EXCEL PARTNERS HOTEL?
Contact us today to learn how we can help elevate your property's performance and profitability.